The Charlie Banana Team is confident in the manufacturing and quality of its products. Please follow our Cloth Diaper Care to ensure diapers are properly cared for on a daily basis.

*The warranty is only extended to the original purchaser of the products and a proof of purchase is required. No exceptions. Proof required for any claim.

Charlie Banana®’s one year warranty covers:

Charlie Banana®’s 180 days warranty covers:

We’re here to assist you the best we can and it is a pleasure for us to find a solution.
We pride ourselves in making luxurious eco friendly products; your satisfaction is our number one priority.

 If you experience diaper issues within one year of purchase, please contact us at support eu @ charlie banana . com PST and fill out a Product Request Form. You must have a proof of purchase that clearly states the date in order to receive a diaper replacement. Receipt must be from an authorized dealer.

Warranty does not cover any of the issues below:

Charlie Banana USA LLC is located in America and email support eu @ charlie banana . com is the best way to reach us.
We hope that you will enjoy your Charlie Banana® products for many years!


The Charlie Banana® Team